As a new nurse working at Northwestern Memorial Hospital in Chicago in 1998, Deirdre Baggot saw problems in patient care. When health care providers were not sure what ailment a patient suffered from, more and more tests would be performed. This concerned Baggot, who said she did not like moving forward with treatment based on incomplete information. That’s when she decided to try and streamline the procedure by making a checklist of each patient type she saw. Nowadays, that philosophy has developed into care protocols that help reduce the amount of tests and improve the quality of care. Visit on her twitter for more updates.
That is not the only contribution Deirdre Baggot has made when it comes to improving health care. Having seen the stress and confusion for patients and their families when it came to paying hospital bills, she set out to improve that area. As a health care strategist and payment innovation expert, she has developed the technique of bundled payments. This not only helps patients save money, but doctors and hospitals also share in the savings from this more streamlined process. Her pioneering work with payment reform and bundled payments has helped her develop and implement programs at over 200 hospitals across the country. She has also written twenty papers about bundled payments and has been interviewed on the subject by National Public Radio. Dierdre Baggot has also served in leadership capacities at The University of Michigan Health System and Northwestern Memorial Hospital and has been asked to speak at numerous conferences.
Along with a nursing degree, Baggot holds a Master’s in business administration from Chicago’s Loyola University Graduate School of Business. She also earned a Doctorate of Philosophy from the University of Colorado. She is now a partner for ECG Management Consultants based in Denver.